FAQ

Shipping

Where do you ship?

We ship to all 50 U.S. states and to most countries worldwide. Available destinations are shown at checkout.

How much does shipping cost?

Shipping within the United States is always free - no minimum. International orders ship at a flat rate: $14.95 to Canada and Mexico, and $24.95 to the rest of the world. Import duties and taxes may be charged by your country and are the customer's responsibility.

Shipping policy
How long will my order take?

Orders are processed in 1–3 business days. U.S. delivery takes 5–8 business days after dispatch (6–11 business days in total). Canada and Mexico take 7–14 business days and other international destinations 10–21 business days after dispatch.

Returns & Exchanges

What is your return policy?

You have 30 days from delivery to return unworn items in their original condition with tags attached. Return shipping is paid by the customer. Refunds are issued to your original payment method once your return is received and inspected.

Refund policy
Do you offer exchanges?

Yes - we're happy to exchange for a different size or color, subject to availability. Just contact us within 30 days of delivery.

Contact us

Orders & Contact

How do I track my order?

As soon as your order ships you'll receive a confirmation email with a tracking number.

Track your order
Can I change or cancel my order?

Please contact us as soon as possible. We can usually update or cancel an order before it has shipped.

How can I contact you?

Email us at support@wasstia.shop or call +1 (774) 253-3560, Monday to Friday, 9am – 5pm ET.

support@wasstia.shop